Customer Retention

January 15, 2018

Success Story: Sun-Sentinel of South Florida

We get it – not all newspapers’ customers have the same demographics and interests. Young vs. not-so-young. Casual vs. sophisticated tastes in dining and entertainment. And […]
December 15, 2017

A Gatehouse Media “Surprise and Delight” Story

About 30 years ago, I went to work for a small company that created banknote engravings and printed United States and Canadian Banknotes (currency). Our annual […]
March 27, 2017

3 Strategies for Customer Loyalty Programs | Customer Retention

Source: 3 Strategies for Customer Loyalty Programs | Customer Retention As a consumer, you probably belong to at least one customer loyalty program. Whether it’s a […]
March 27, 2017

10 Customer Retention Strategies That Supercharge Your Marketing

Source: 10 Customer Retention Strategies That Supercharge Your Marketing Many business owners focus on the acquisition stage of the sales funnel to the exclusion of retention. […]
March 27, 2017

Customer Retention Marketing: 50 Tips and Strategies

Source: Customer Retention Marketing: 50 Tips and Strategies – NGDATA Customer retention is a critical function for today’s enterprises, and for good reason: it costs less to […]
May 2, 2016

Adding Referral Marketing to Your Overall Campaign: 7 Proven Tactics

Adding Referral Marketing to Your Overall Campaign: 7 Proven Tactics written by Guest Post read more at Duct Tape Marketing Word-of-mouth advertising has been around since […]